How Are Clients Kept Informed Throughout Their Case?
Communication and Updates
At Brown & Crouppen, we believe in straight talk and steady updates. Our clients always know what’s next and why, ensuring they feel confident and reassured every step of the way.
They treated me with respect and were very empathetic to my situation. They actually answer the phone when I call. Strongly recommend you give them a call if your in need of representation.
Contacts that were made were very professional and explained the process in detail.
If you have a question or concern they are right on it to assist you and always follow up afterwards. These people genuinely care about their clients. They kept me updated at all times, answered questions and would just checkin with me to see how I was feeling. They have did a wonderful job, thank you again!
Clarity and Transparency
Clear communication and thorough explanations are at the heart of our approach. We ensure every client receives straightforward, easy-to-understand answers so they are fully informed and confident in the direction of their case.
Brown & Crouppen is awesome! Everyone I dealt with was friendly and explained the process of my case for me to understand.
From the intake process and gathering of information until the end which was the delivery of my settlement. Deborah Doak was my attorney and Amber my paralegal. Both did an excellent job. All of my questions, phone calls, and emails were answered right away.
Someone hit me in a parking lot with their car and I’m in a wheelchair… I saw the Brown & Crouppen commercial and I called them. They had someone out the next day to help me. They came out explained everything to me of how everything would go and they called me updated me on anything or just to let me know what’s going on.
Accessibility
We makes connecting effortless. Whether that’s at a client’s home, through virtual chat or text, or in-person meetings, we ensure our services fit every client’s situation and preference.
Brown & Crouppen saved my life! I knew I wanted to use them one day if I ever had an accident and here I am, but I was ready… You do everything through text or they will come to see YOU. Love that part!!
They showed up at my house after I called them and dotted the I and crossed the T. I’m happy for there service.
My dad is severely hearing impaired. Tavia from his legal team was kind and treated my father with respect. She provided an option that allowed him to communicate by text message. I admire how Cofman makes accommodations for people with disabilities and allows them to keep their dignity.
It's All About You
At Brown & Crouppen, your needs are our priority. We are dedicated to providing you with the support and attention you deserve.
Brown & Crouppen has been incredibly efficient at organizing representation for me, and continues to provide the tools and contacts needed to move my case forward. They’ve also helped me set up treatments to aid my recovery immediately following my accident. Most importantly, every person I’ve interacted with has been patient, compassionate and knowledgeable.
They are great, always answers my questions in a timely manner and has kept me updated through the whole process. They even sent a bouquet of flowers after I mentioned my baby passing away. They have been wonderful.
The whole firm was very professional and always got back with you when you had questions. Everyone always made sure you got to the right person to take care of your business. I would definitely referred them for any case
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