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Bridgewood Health Care Center

This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was approved by Founding Partner, Terry Crouppen who has more than 40 years of legal experience as a personal injury attorney. Our last modified date shows when this page was last reviewed.

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Nursing homes have a legal duty to provide quality care to their residents. Notwithstanding, Bridgewood Health Care Center in Missouri has a long-standing history of serious neglect and abuse. Among other things, current and former patients have reported emotional abuse, physical violence, and a lack of protection within the facility.

If you or your family member were harmed due to nursing home abuse and neglect, you have the right to hold the responsible facility accountable. Brown & Crouppen is standing by to support victims of nursing home abuse in St. Louis, Kansas City, and throughout Missouri. Call (800) 536-4357 or reach out online to schedule your free consultation.

Table of Contents

Widespread Failures to Prevent Abuse and Neglect at Bridgewood Health Care Center
About Bridgewood Health Care Center
Key Points to Know About Bridgewood Health Care Center’s Quality of Care
Understanding Your Legal Options
Get Support from Brown & Crouppen
Related Reading

Legal Guide: Nursing Home Abuse & Neglect

Use our guide learn how to handle nursing home abuse and neglect, along with key legal considerations and insights.

Widespread Failures to Prevent Abuse and Neglect at Bridgewood Health Care Center

Residents in nursing homes are often extremely vulnerable and require assistance to carry out many of their daily activities. Therefore, choosing the right facility for your loved one is crucially important. Unfortunately, many families who have trusted Bridgewood Health Care Center later discovered that their loved ones were exposed to concerning and often dangerous conditions.

Investigators have identified multiple instances of abuse and neglect at Bridgewood, making it one of the worst nursing homes in Missouri. Victims deserve accountability and compensation for the emotional, physical, and financial burdens associated with their suffering. Our leading personal injury law firm provides top-tier legal representation to victims seeking justice through a Bridgewood Health Care Center lawsuit.

About Bridgewood Health Care Center

Facility name: Bridgewood Health Care Center
Address: 11515 Troost Ave., Kansas City, MO 64131
Phone number: (816) 943-0101

The Centers for Medicare & Medicaid Services publishes nursing home ratings based on accumulated violations and deficiencies. Since 2019, inspectors have uncovered dozens of deficiencies at Bridgewood, including failure to:

Protect residents from neglect, physical punishment, and abuse, including physical, mental, and sexual abuse.
Promptly report suspected abuse, neglect, and theft to the proper authorities.
Protect residents from the wrongful use of their belongings or money.
Ensure the facility has sufficient staff members with the necessary competency and skills to meet residents’ behavioral and health needs.
Provide appropriate treatment and services to residents.

Over the past three years, Bridgewood Health Care Center has faced numerous penalties and fines totaling $203,000 as a result of these and other deficiencies. These include the facility’s stiffest penalty in recent years, which it received in October 2022 for allowing conditions to develop that posed an immediate threat to patients.

Key Points to Know About Bridgewood Health Care Center's Quality of Care

Reliant Care Management, the facility’s parent company, describes Bridgewood Health Care Center as a “home-like environment” that aims to “exceed quality standards.” However, reviews show that the quality of care at Bridgewood Health Care Center consistently falls far below those standards.

Ratings and Complaints

There is no shortage of complaints from family members and investigators against Bridgewood Health Care Center. The U.S. News & World Report gave Bridgewood a two-out-of-five rating, while Senior Home Service awarded it a one-out-of-five star rating. Similarly, the average review score on SeniorCare.com is 1.9, with reviewers pointing to instances of theft, hygiene deficiencies, and general safety concerns.

According to The Centers for Medicare and Medicaid, Bridgewood also has an extremely high nurse turnover rate of more than 80 percent. This contributes to the concerningly low hours-per-resident nursing ratios (0.88 compared to the state average of 3.3). A shortage of qualified nursing staff significantly increases residents’ risk of not receiving the care they need.

Violence and Neglect

Bridgewood has even been featured in the news for failing to protect its residents from violence. On March 15, 2019, investigators discovered an altercation between two residents that resulted in a fatal head injury. The residents had a history of aggression and were living in the “dementia unit.” Investigators determined that the facility didn’t provide appropriate treatment to meet their clinical needs. A lack of proper mental health services may have contributed to the fatal incident.

Understanding Your Legal Options

If Bridgewood Health Care Center is responsible for your loved one’s abuse or neglect, do not wait to take legal action. Filing a lawsuit with the help of our nursing home abuse attorneys will allow you to seek compensation for the hardships you or your loved one suffered.

The Value of an Experienced Attorney

Victims of nursing home abuse and neglect are often unsure whether they have a viable case. Our knowledgeable attorneys offer compassionate legal counsel and can assess the strength of your claim. In the words of Managing Partner Andy Crouppen:

“The advice I would give to someone who has a loved one in a nursing home facility who they suspect has been harmed is to call a lawyer. Let the lawyer determine whether or not it is something they need help with. Because, sometimes, you just don’t know, and I’d rather err on the side of you calling. It’s always free to call us and have us give you our best analysis of what’s going on and how to handle that situation.”

In addition to establishing the viability of your claim, our skilled legal team can also calculate your full damages, gather evidence, and build the strongest case possible on your behalf. While you focus on caring for your family, we will focus on securing the full and fair compensation you and your loved one deserve.

Case Results

For more than 40 years, Brown & Crouppen has fought for justice on behalf of nursing home abuse and neglect victims and their families. Our high-value case results reflect our dedication and passion for helping our clients. Below are some of the settlements we have recovered on their behalf:

$1 Million Wrongful Death Settlement – Our client’s mother suffered burns in an altercation at the care facility, which resulted in hospitalization and eventual death.
$500,000 Wrongful Death Settlement – Our client’s mother experienced negligent care by facility staff, which caused severe injuries due to Stage 4 Bedsores. Life support was terminated as a result.
$200,000 Neglect Settlement – A nursing home facility failed to treat a bed bug infestation, which resulted in our client suffering significant discomfort and injuries.

Get Support from Brown & Crouppen

Brown & Crouppen is an award-winning personal injury law firm with the skills and resources needed to handle your case while you focus on caring for your loved one and family. We focus not on big cases, not on little cases, but on people.

As members of a service-oriented profession, we serve our community by providing the best legal representation possible to injury victims throughout Missouri and beyond. That’s why our clients pay nothing unless we win their case. We charge no upfront legal fees.

If Bridgewood Health Care Center harmed you or a family member, call (800) 536-4357 or reach out online to schedule your free consultation. Do not wait.

Time Limits To File a Missouri Elderly Choking Lawsuit

The Missouri personal injury statute of limitations is five years from the date of injury. However, a choking accident that results in death must be filed before the three-year wrongful death statute of limitations passes. If the nursing home choking accident was caused by medical negligence, the medical malpractice statute of limitations gives just two years to file a legal claim.

To avoid having your claim dismissed because it was not filed on time, it’s crucial to speak with an elderly choking lawyer as soon as possible to get started on your case. We are here to help.

Speak With an Elderly Choking Attorney in Missouri

If you or a loved one suffered an elderly choking accident while living in a nursing home, our award-winning legal team is ready to fight for accountability and compensation. Reach out online or call (888) 609-5392 to schedule your free consultation with an experienced Missouri elderly choking lawyer.