A Tragic Loss
Tom’s father, Keith, was a man known for his kindness and love of technology. A motorcycle enthusiast, Keith was always willing to help others, no matter the time of day. “He would answer the phone at 3:00 AM if you called,” Tom recalls, describing his dad as someone who was always there for family and friends. Tragically, on the day of the accident, Tom was far from home, spending time with cousins. It wasn’t until later that evening, when he returned home, that he received the call that would change his life. His father had been struck by a car while riding his motorcycle. “I don’t know where he was going, just that he was hit by a lady when he pulled out on the street,” Tom explains.
In an instant, Tom was thrust into a whirlwind of grief and uncertainty, not knowing where to turn. “I was lost,” he says, reflecting on that time. “I didn’t know what to do or what steps to take next.” What should have been a moment to mourn became an overwhelming challenge of figuring out how to navigate the aftermath of the accident.
Turning to Brown & Crouppen for Help
As Tom faced the confusion of what to do next, his mother suggested reaching out to a lawyer. Though unsure of whether there was even a case to pursue, Tom decided to contact Brown & Crouppen. “I didn’t know if there was a case or not, but I figured I should at least check,” he admits. A co-worker’s wife had been going through a case with the firm and spoke highly of their service. Trusting that recommendation, Tom reached out, and from that moment, things started to feel more manageable.
The team at Brown & Crouppen made everything easier for Tom. “They broke things down into terms I could understand and kept me in the loop the whole time,” he recalls. The process, which could have been daunting, was simplified by the firm’s approach. “They took the weight off my shoulders. I didn’t have to do everything myself. I could focus on my family, and they handled the rest.”
The Comfort of Knowing Someone Was Fighting for Him
For Tom, the comfort of knowing someone was fighting on his behalf during such a difficult time was invaluable. “Brown & Crouppen was there, constantly calling me to keep me updated, making sure everything was taken care of,” he says. That reassurance allowed him to focus on grieving his father’s loss without the added stress of dealing with complex legal matters.
The firm’s support didn’t stop at just legal advice; it extended to the emotional toll the situation took on Tom. “It was so nice to have them by my side, especially during such a tough time. I don’t know what I would have done without them,” he shares. Brown & Crouppen’s commitment to their clients was evident, and it made a world of difference for Tom.
A Process Made Easier, Without the Financial Worry
One of the biggest concerns Tom had when calling a lawyer was the cost. “I don’t have a lot of money to deal with, and I wasn’t sure how I was going to pay for this,” he admits. However, when he called Brown & Crouppen, he quickly learned that there were no upfront fees. “It didn’t cost me anything to talk to them. They handle everything until the case is settled,” Tom says, expressing how much of a relief that was.
The firm’s no-cost initial consultation and contingency fee structure meant that Tom didn’t have to worry about paying anything out of pocket until after the case was resolved. This removed a huge financial burden and allowed him to focus on his family instead of the stress of paying for legal services. “It was just a huge relief to know that I didn’t have to pay anything upfront. The weight was lifted,” he says.
Tom's Final Thoughts
When asked what he would tell others who find themselves in a similar situation, Tom is clear: “If you’re going through something tough, Brown & Crouppen is the firm to call. They know what they’re doing, and they make everything as easy as possible. They’re the real deal.” Brown & Crouppen’s dedication to their clients shines through in Tom’s story, and their support allowed him to focus on what truly mattered during a time of unimaginable loss.
