Avalon View Health and Wellness

This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was approved by Founding Partner, Terry Crouppen who has more than 40 years of legal experience as a personal injury attorney. Our last modified date shows when this page was last reviewed.

This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was approved by Founding Partner, Terry Crouppen who has more than 40 years of legal experience as a personal injury attorney. Our last modified date shows when this page was last reviewed.

Avalon View Health and Wellness is one of many Missouri nursing homes with a long history of providing deficient care for residents. Complaints about the facility include allegations of medication errors, unsanitary bedrooms, unsafe conditions, and even failure to conduct background checks when hiring. If you or your loved one are victims of nursing home abuse or neglect, our skilled attorneys can help you file a lawsuit to pursue damages. 

At Brown & Crouppen, we are committed to helping you level the playing field against negligent nursing homes and their insurers when they try to minimize your claim or deny fair compensation. Call (800) 536-4357 or contact us online to schedule a free consultation. 

Avalon View Health and Wellness’ Reported Failures in Care

Avalon View Health and Wellness has a long-standing history of falling seriously short when it comes to upholding minimum standards of care. Between March 2, 2021, and December 14, 2023, inspection reports noted 122 deficiencies in patient care, 10 of which related to infection control. Other care deficiencies at the facility include failures to:

  • Procure, prepare, and serve food up to professional standards.
  • Provide a safe, clean, comfortable, homelike environment, including treatment and support for safe daily living.
  • Create and implement policies and procedures to prevent theft, neglect, and abuse.
  • Have a registered nurse on duty eight hours a day.
  • Keep medication errors at less than five percent.
  • Implement an infection control and prevention program.
  • Obtain dental services for each resident.

Facility Overview of Avalon View Health and Wellness

Name: Avalon View Health and Wellness

Address: 1200 West College Street, Liberty, MO, 64068

Avalon View Health and Wellness is a 140-bed privately owned facility with an unfortunate history of substandard living conditions and being flagged during inspections. 

In June 2023, Vertical Health Services took over 100 percent ownership of the facility. Unfortunately, the ownership change did not result in significant improvements. An inspection in December 2023 revealed 16 deficiencies in resident treatment and care.

The facility’s reviews are generally not positive, and it has a history of complaints and government penalties for failing to uphold a minimum standard of care. From July 21, 2021, to October 18, 2022, the facility received five fines totaling $288,000 and two payment suspensions of government funding. 

Avalon View Health and Wellness Key Findings and Ratings

Avalon View Health and Wellness also received poor marks from third-party reviewers and the Centers for Medicare and Medicaid Services. It has a one-star rating on Medicare.gov. The nursing home also had fire inspection violations at higher rates than the Missouri and national averages. It also performs lower than the state and national averages in two other categories: total number of nurse staff hours per resident per day and registered nurse turnover. 

In total, Avalon View Health and Wellness received 44 complaints in just three years that resulted in citations. These citations were issues because the state decided an inspection was necessary to address complaints. The facility also had 19 self-reported issues that resulted in citations in the same three-year period. These self-reported issues are based on instances in which a resident was harmed or in danger of harm.

If your loved one was harmed or abused at Avalon View Health and Wellness, our Missouri nursing home ratings can help you find a better facility to entrust with their care. 

You Have The Right To Seek Compensation for Nursing Home Abuse and Neglect

When your loved one is in a nursing home, you deserve to rest assured that they will be kept safe and that their facility will comply with state and federal health and safety standards. With its extensive history of infractions, Avalon View Health and Wellness cannot guarantee that peace of mind.

People who experience abuse or neglect in facilities such as Avalon View Health and Wellness have the right to file a lawsuit and seek compensation for their financial, physical, and emotional harm. If you notice signs of abuse, contact us to schedule a free consultation so we can discuss the best steps to keep your loved one safe and make sure the facility is held accountable. Signs of nursing home abuse include:

  • Physical abuse – Warning signs include bruises, falls, fractured bones, or sudden behavioral changes.
  • Sexual abuse – Signs include unexplained sexually transmitted diseases, increased anxiety or depression, and bruises around the breasts or genitals.
  • Emotional or psychological abuse –  Withdrawal, low self-esteem, lack of self-care, and emotional distress could be signs of abuse.
  • Financial abuse – Warning signs include unexplained bank withdrawals, will changes, and unexplained disappearance of valuables.
  • Neglect – Look for signs of weight loss, dehydration, poor personal hygiene, and unsanitary or unsafe living conditions.

Our Attorneys Can Help You Explore Legal Options

If you or a loved one experienced abuse or neglect at Avalon View Health and Wellness, our nursing home abuse lawyers can help you explore your legal options. We offer free consultations, and there are no up-front costs. You pay nothing unless we secure compensation on your behalf.

You can start fighting for your loved one’s rights by collecting evidence, such as footage indicating signs of abuse and substandard living conditions. Bank records, receipts, and other documents can also help substantiate your case.

Report your concerns to the facility administrator and keep any correspondence from the facility. If they do not respond appropriately or if you feel that your loved one has already experienced harm, partner with our experienced nursing home abuse attorneys. 

Our skilled legal team can collect evidence to bolster your claim against Avalon View Health and Wellness or any other negligent nursing home facility. We have extensive experience handling nursing home abuse and neglect cases. We have what it takes to hold poorly run facilities accountable.

“At Brown & Crouppen, we handle all types of nursing home neglect and abuse cases. The most common types we'll see—physical abuse or neglect, emotional abuse or neglect, financial abuse and neglect, and jewelry missing from the nursing home. Especially for people in nursing homes—the most vulnerable in our society—if you see something, say something. You have to use your instincts here. Generally, you don't think something bad is happening to a loved one. Err on the side of caution, call an attorney, let them do a little investigation, or talk you off the ledge. Tell you, ‘Oh, that's probably nothing, but we're happy to look into it,’ or, ‘No, no, I'm glad you called. That's a real red flag. That's a nursing home we've heard a lot about.’ There are also repeat offenders who are known for mistreating the residents in their homes. You just got to go with your gut and call an attorney.”

Firm Awards

At Brown & Crouppen, we focus on people, not how big or small their cases are. We have many decades of combined experience helping folks throughout Missouri secure the compensation they deserve. We have also received numerous awards and accolades from prestigious legal organizations and publications praising the high quality of our services. 

We have been named “Top 100 Personal Injury Lawyers” and “Top 100 Trial Lawyers” by the National Trial Lawyers, as well as “Top Trial Lawyers” by the America Multi-Million Dollar Advocates Forum. Further, our attorneys have earned an AV Preeminent rating from Martindale-Hubbell and a 10.0 Superb rating from Avvo—the highest ratings available at either organization.

Case Results

The settlements and verdicts we have achieved for our clients speak for themselves. Our attorneys have secured over $1 billion in compensation for our clients. Our nursing home case results include:

  • $1 million wrongful death settlement – Our client’s mother suffered burns from an altercation at a care facility. This resulted in hospitalization for her injuries. She did not survive. 
  • $500,000 wrongful death settlement – Our client’s mother received negligent care from facility staff, causing severe damage due to stage four bedsores. Our client had to make the painful decision to terminate life support.
  • $200,000 neglect settlement – A care facility failed to treat a bed bug infestation, resulting in our client suffering significant discomfort and injuries.

Our Nursing Home Abuse and Neglect Attorneys Can Help

If you or a loved one experienced abuse or neglect at a nursing home, we are here to support you and your family. Our nursing home abuse lawyers can help you pursue compensation from  Avalon View Health and Wellness or any other care facility if your loved one was injured under their care. 

We are a full-service personal injury law firm serving victims throughout Missouri, including in St. Louis and Kansas City. Call us today at (800) 536-4357 or complete our online form to contact us for a free consultation. 


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